Legal
Consumer Health Data Privacy Policy
AliVera Health P.C.
Effective Date: November 13, 2026
This Consumer Health Data Privacy Policy explains how AliVera Health P.C. collects, uses, and shares consumer health data and how you can exercise applicable privacy rights.
This policy applies to consumer health data covered by applicable state consumer health privacy laws. Certain information, including some information governed by HIPAA or other healthcare privacy laws, may be exempt from those laws. Our Notice of Privacy Practices separately describes our handling of protected health information, where applicable.
1. Consumer Health Data We Collect and Why
Depending on the services you request and your interactions with AliVera, we may collect the following:
| Category | Purpose |
|---|---|
| Symptoms, health history, diagnoses, medications, allergies, and treatment information you provide | Evaluate service requests and coordinate appropriate care |
| Information about weight management, hormone health, sexual health, reproductive health, fertility, hair, skin, and other requested health services | Evaluate eligibility and provide the services you request |
| Laboratory information, health measurements, photographs, and records you submit or authorize us to obtain | Support clinical evaluation, monitoring, and follow-up |
| Appointment requests, service selections, and health-related messages | Schedule services, respond to requests, and coordinate care |
| Payment or purchase information that identifies a health service | Process authorized payments and administer the requested service |
| Location you provide for a telehealth encounter | Confirm service availability and clinician authorization and support emergency planning |
| Health-related conclusions drawn by a clinician from information you provide | Evaluate your needs and develop an appropriate care plan |
Contact details and account identifiers may become consumer health data when linked to information about your health or your request for healthcare.
2. Sources of Consumer Health Data
We may receive consumer health data from:
- You or your authorized representative.
- Forms, questionnaires, messages, and appointments you complete through our services.
- Clinicians involved in providing your requested care.
- Pharmacies, laboratories, and other healthcare organizations when you direct or authorize the exchange or applicable law permits it.
- Service providers that process information on our behalf to support your requested services.
3. Categories of Consumer Health Data We Share
Depending on the service requested, we may share identifying and contact information linked to your health request, relevant medical history, symptoms, medication information, laboratory orders and results, treatment instructions, appointment details, and service-related billing information.
We limit sharing to the applicable purpose and legal requirements. When consent is required, we obtain it before sharing.
4. Recipients of Consumer Health Data
Consumer health data may be shared with the following categories of recipients, as appropriate for your requested service:
- Treating clinicians and healthcare organizations involved in evaluation, treatment, or referral.
- Pharmacies receiving prescriptions and information needed for dispensing.
- Laboratories and diagnostic providers performing ordered testing.
- Service providers and processors supporting records, telehealth, scheduling, secure communications, payments, hosting, and technical operations.
- Your authorized representatives or other recipients you designate.
- Emergency responders or legally authorized recipients when an applicable legal exception permits or requires disclosure.
5. Consent and Your Choices
Where applicable law requires consent to collect consumer health data, we obtain that consent unless collection is necessary to provide a product or service you requested or another legal exception applies.
Where separate consent is required for sharing, we obtain it separately from consent to collect.
Accepting general website terms or viewing this policy does not, by itself, provide consent for health-data processing that requires a separate affirmative choice.
You may withdraw consent for future collection or sharing by using the request methods below. Withdrawal may affect our ability to provide services that depend on that information.
6. Sale of Consumer Health Data
AliVera does not sell consumer health data.
Any sale subject to a consumer health privacy law requiring a separate signed authorization will occur only after that authorization is obtained. General acceptance of this policy does not authorize a sale.
7. Your Consumer Health Data Rights
Subject to applicable law, you may have the right to:
- Confirm whether we collect, share, or sell your consumer health data.
- Access your consumer health data.
- Obtain a list of third parties and affiliates with whom it was shared or sold, including an available contact mechanism.
- Withdraw consent to collection and sharing.
- Request deletion of covered consumer health data.
- Appeal a decision concerning your request.
We will not unlawfully discriminate against you for exercising these rights.
Deletion requests are handled according to the law governing the information. Different requirements may apply to medical records or other information exempt from a particular consumer health privacy law.
8. How to Submit a Request
Contact us using either of these methods:
Privacy email: corporate.Office@aliverahealth.com
Identify the right you wish to exercise and provide enough information for us to locate the relevant records. Do not send detailed medical information or identification documents through unsecured email; we will provide secure instructions if needed.
We may verify your identity and, when relevant, your representative's authority. You do not need to create a new account to submit a request.
We will respond within the period required by applicable law. If an extension is permitted and necessary, we will explain the reason and revised response period.
9. Appeals
If we decline your request, you may appeal by contacting us with the subject line corporate.Office@aliverahealth.com with the subject line "Consumer Health Data Privacy Appeal."
Include the date of your request and the reason you believe the decision should be reconsidered. We will review the appeal and provide a written response within the applicable legal timeframe.
If your appeal is denied, our response will explain any available complaint process, including how to contact the appropriate state attorney general.
10. Contact
Privacy Officer
AliVera Health P.C.
1349 W Peachtree Street NW, Suite 1910
Atlanta, GA 30309
Email: corporate.Office@aliverahealth.com
Telephone: +1 (877) 460-8296